Privacy Policy

BossCarpetCleaning.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website. ________________________________________ 1. Information We Collect We may collect the following types of information when you visit or use our site: a. Personal Information •Name •Email address •Phone number •Mailing address •Service details or preferences b. Automatically Collected Data •IP address •Browser type •Operating system •Pages viewed •Date/time of visit •Referring URL This information helps us analyze trends, improve our services, and administer our website. ________________________________________ 2. How We Use Your Information We use the information we collect to: •Provide carpet cleaning services and schedule appointments •Respond to inquiries and customer support requests •Send text messages (SMS) and/or email communications •Improve our website, offerings, and customer service •Process payments (where applicable) •Comply with legal obligations ________________________________________ 3. SMS/Text Message Policy By submitting your phone number on our website or contacting us directly, you consent to receive SMS (text messages) from Boss Carpet Cleaning regarding services, appointments, updates, and promotions. Message and data rates may apply. You can opt-out at any time by replying STOP or contacting us. ________________________________________ 4. Sharing of Information We do not sell or rent your personal information. We may share your data with trusted third parties, only as necessary, to: •Process payments •Perform website analytics •Send communications (e.g., SMS providers, email platforms) •Comply with legal requests or court orders All service providers are required to keep your information secure and confidential. ________________________________________ 5. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience and gather analytics. You can manage or disable cookies through your browser settings, but this may affect your access to certain parts of the Website. ________________________________________ 6. Data Security We implement reasonable technical and organizational measures to protect your personal data. However, no online transmission is ever 100% secure, and we cannot guarantee absolute protection. ________________________________________ 7. Your Rights and Choices You have the right to: •Access, correct, or delete your personal information •Opt-out of marketing emails or texts at any time •Request information about how your data is used To exercise these rights, contact us at the email below. ________________________________________ 8. Third-Party Links Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. Please review their policies before providing any personal information. ________________________________________ 9. Children’s Privacy Our website and services are not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly. ________________________________________ 10. Changes to This Policy We may update this Privacy Policy at any time. Changes will be posted on this page with a revised "Effective Date." Your continued use of the Website constitutes acceptance of the updated policy. ________________________________________ 11. Contact Us If you have any questions or concerns about this Privacy Policy or your data, contact us at: Boss Carpet Cleaning Email: office@bosscarpetcleaning.com Phone: (801) 225-5750